Drive Change

To be competitive, organizations need to accurately diagnose their current situation – their strengths, their opportunities for improvement – and then quickly implement sustainable change where needed.  The engagement level of employees plays a vital role in your ability to compete, because engaged employees have a direct impact on company value and the bottom line.  

Questar’s survey processes can help you understand what drives engagement for your employees.  But knowledge is power only if you use it wisely.  And that’s where many organizations stumble.

Follow Up or Lose Out

Most companies don't get full value from their survey data.  When time, skills and resources are at a premium, follow-up is often given less attention than it should receive.  And it really is the most critical part of your survey.  If you don’t do follow-up right, the time and effort put into the first part of the survey may be essentially wasted.

Questar promotes a comprehensive process to help organizations and managers identify leverage points, understand underlying issues, and implement actions that will drive change.  We provide a suite of complementary and customizable products designed to maximize your data and drive performance. 

Timely Communication of Results:  Questar presents the results of the survey to your executive team, providing insightful, accountable interpretations that can help you move from awareness to change. 

Facilitator Training:  Our training provides HR professionals with the knowledge, skills, and tools they need to coach managers to deal with their results and meet the expectations placed upon them.    

Action Planning Guides:  Customizable Action Planning Guides walk managers through the follow-up process from interpretation of results to measurable action planning. 

Online Action Planning Tool:  Questar’s online action planning tool provides comprehensive support for managers during the action planning phase.  It includes an extensive library of action recommendations that are fully customizable. 

Progress Tracking:  Our online “mini” survey allows you to check progress between major survey cycles.  Getting updated feedback on action planning efforts helps to keep you focused on your goals.     

Group Facilitation:  Facilitated post-survey focus groups and strategic planning sessions are available for organizations where internal personnel are unable to take on these efforts due to time constraints, workloads, or simple comfort level. 

Executive Coaching:  To “jump start” change, senior managers can receive a telephone feedback coaching session with a Questar consultant to review results and facilitate development of an action plan or action steps for improvement.

 

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