Global Reach

Today’s workplace is like no other in history.  Multinational.  Multilingual. Multicultural. It’s essential that your research partner has full command of the capabilities needed to conduct global surveys. Questar can help you navigate this global work environment, understand the implications of cultural differences, and be aware of the special challenges that global implementation will bring.

Your World is Our World

International surveying calls for specialized expertise and experience.  How much experience do we have?  We have been conducting global surveys for more than 20 years.  Over 75 percent of our survey clients are multi-national organizations.  We collect data on six continents, 75 countries, in 48 languages.  We service some of the best-known multinational companies in the world.  The bottom line is that you can rely on Questar to reach your employees wherever they are, communicating in their native language.

We Speak Your Language (and Yours, and Yours . . . )

First we work with global business leaders to ensure your survey content is clear, meaningful, and relevant to employees in all countries/cultures.  Then we use highly skilled professionals who are experienced in creating survey translations that best fit the meaning you are trying to convey.  We make use of company employees to serve as “in country reviewers” of the translated content.  These internal experts bring added benefit in that they understand not only the language, but local culture and company culture – to ensure appropriate wording is selected.

Access Around the World

Questar’s flexible platforms allow access to the online portal for survey administration and reporting from any computer, anywhere in the world.  To ensure flawless implementation, we conduct connectivity testing just before survey launch with key individuals in your organization across e-mail platforms and servers worldwide. 

No Internet access?  No problem.  Questar has also distributed thousands of paper surveys to all corners of the globe.  While the production, collection, and tracking of thousands of surveys coming from many locations may be a challenge for other survey companies, we routinely meet that challenge through the flexibility of our resources and the support of our total organization. 

Another option is Interactive Voice Response (IVR).  IVR technology can be used by anyone with a touch-tone telephone – and that’s almost everyone these days!  People dial in to a pre-recorded survey, choose their language, and respond by pressing numbers on their phones.  Comments are recorded and then transcribed.  Simple.  Easy.    

Learn more