Questar Organizational Research – The Industry Leader

There are a multitude of choices available to you when choosing a firm to gather employee feedback – perhaps too many. Before entering into that critical partnership, there are important capability issues to be considered. Here are just a few:

Expertise - The industry specific knowledge these professionals bring to the table is essential to give context to results. Although good research can be done by organizations that have little previous exposure to a business or industry, great research emerges from depth and breadth of specialization with an industry. Over our 20-year history, Questar has built a resume of impressive work within the hospitality, retail, manufacturing, and financial industries that gives new clients the confidence that our learning curve is short, and we bring a wealth of knowledge to the table that is specific and relevant to their situations.

Experience - The academic training of our talented staff of professionals is impressive, ranging from industrial/organizational psychology and applied sociology to organizational communication and marketing research. But a research provider’s ability to execute a top-notch survey project isn’t just dependent on the professional credentials and expert knowledge of their analysts and researchers. We understand a broad range of business environments, and the need to provide ‘real-world’ information. Each Questar team includes professionals who have had practical, hands-on experience managing organizational functions ranging from Human Resources to Operations to Research - people like you. It is this ‘full circle view’ – Researcher, Analyst, Practitioner, and Consultant - that results in the clarity and accuracy of findings that we bring to our customers time and time again.

Global Reach - International surveying calls for specialized expertise and experience. Whether your company has 10 or 10,000 employees overseas, we can handle it. Questar services some of the best-known multinational companies in the world. Presently, we are surveying in 74 countries, in 48 languages, across over North America, Europe, Asia, and Australia.

Innovation - Questar has a long and successful history of continual reinvention of processes and methodologies to keep abreast of (or ahead of) client needs and challenges inherent in changing work environments and international workforces. We sustain long-term partnerships by striving to be solution providers to our clients. You provide the challenge and Questar will find the answer.

Capacity - Questar has long had a reputation for being able to handle large-scale data collection efforts quickly and accurately, while at the same time making it convenient for your employees. In the past year, we successfully collected and processed organizational feedback from over 3 million employees. Whether your choice is to use paper, IVR, or the web to collect feedback, Questar is a major systems provider, assuring there will be no unexpected data collection ‘surprises’ once your project goes live.